How to Secure Your Tour
A small deposit secures your spot
To confirm your booking and reserve your dates, a small deposit is required. This holds your tour, your guide, and your accommodation while we finalise the details together. The remaining balance is settled before or on the first day of your tour.
To receive payment instructions and a full breakdown of available payment options, get in touch with our team directly. We will confirm everything in writing before any payment is made.
"Ready to book? Get in touch and we will handle everything from there."
Contact UsCancellation Policy
We understand that plans change. Our cancellation policy is designed to be as fair as possible while allowing us to manage our guides, accommodation, and logistics responsibly. Please read the terms below carefully before booking.
Tours of 5 Days or Less
3-day, 4-day, and 5-day itineraries
Tours of 6 Days or More
6-day, 8-day, 9-day, and 10-day itineraries
Important notes
Cancellations received after the deadlines above are non-refundable. All cancellation requests must be submitted in writing via email to booking@promoroccotours.com. The cancellation date is the date we receive your written request. Where possible, we are always happy to discuss rescheduling as an alternative to cancellation.
"Questions about your booking? We are always happy to talk it through."
Contact UsA small deposit secures your spot
To confirm your booking and reserve your dates, a small deposit is required. This holds your tour, your guide, and your accommodation while we finalise the details together. The remaining balance is settled before or on the first day of your tour.
To receive payment instructions and a full breakdown of available payment options, get in touch with our team directly. We will confirm everything in writing before any payment is made.
Cancellation Terms
We understand that plans change. Our cancellation policy is designed to be as fair as possible while allowing us to manage our guides, accommodation, and logistics responsibly. Please read the terms below carefully before booking.
Tours of 5 Days or Less
3-day, 4-day, and 5-day itineraries
Tours of 6 Days or More
6-day, 8-day, 9-day, and 10-day itineraries
Important notes
Cancellations received after the deadlines above are non-refundable. All cancellation requests must be submitted in writing via email to [email protected]. The cancellation date is the date we receive your written request. Where possible, we are always happy to discuss rescheduling as an alternative to cancellation.
"Questions about your booking? We are always happy to talk it through."